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The One Tip You Need to Stay Sane in a Customer Service Job
EnglishMajorLeagues
Everybody who has ever worked in a customer service job has a dozen stories of memorably bad customers. Maybe they yelled at you over a menu item, threatened your job over a policy you can't change, or loudly proclaimed for the 15th time that they'll never come again (if only!) In years of customer facing roles, I've ammassed a lot of knowledge to keep me going to work in some of the most ... ...more