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CD Projekt Red Under Scrutiny From Poland’s Office of Competition and Consumer Protection

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Cyberpunk 2077 may be remembered for having one of the most disastrous video game launches of all time. The game was criticized for its poor representation of transgender people and the game’s extreme danger for epileptic players by initial reviewers. Upon release, the game was so horribly buggy on consoles that some found it unplayable. Cyberpunk 2077 still has horribly bugged questlines that players can't always complete.

This wasn't the only issue that plagued the game. Countless numbers of players requested a refund of the game, with Microsoft and CD Projekt Red stepping up to offer as many refunds as they could. Sony even decided to remove Cyberpunk 2077 from its store due to all of the issues it currently has when played on their consoles.

This botched release has caught the attention of the Polish Office of Competition and Consumer Protection, or the UOKiK. The UOKiK is responsible for initiating, "administrative proceedings concerning infringements of the collective consumer interests and reviews standard agreements used in transactions with consumers" according to their website.

According to Benchmark, a publication in Poland, UOKiK is currently watching CD Projekt Red and the company may be under investigation. "We asked the entrepreneur to explain the problems with the game and the actions they have taken." Małgorzata Cieloch, the lead investigator in the case, commented. "We will check how the manufacturer is working on introducing corrections or solving difficulties that restrict the game on different consoles, but also how it intends to act in relation to people who have submitted complaints and are dissatisfied with the purchase due to the inability to play the game on their equipment despite the manufacturer's previous assurances."

CD Projekt Red has stated that it would be adding new updates to the game over the next two months to improve issues presented on the console versions of Cyberpunk 2077. If they do not comply, the UOKiK may fine CD Projekt Red up to 10% of their annual income.

This pressure is likely to make things even more difficult for the studio as they are already facing a class-action lawsuit. The Rosen Law Firm took on the case hoping to collect damages for those who purchased securities in CD Projekt Red. The lawsuit alleges that false or misleading statements were made about Cyberpunk 2077 being playable on the current-generation consoles. There is no word yet on the studio's response to the current investigation.