I’m a little concerned for my bank account. I wrote about the Ant Bicycle last week and raved about how happy I was. Today, however, Houston, we have a problem. I couldn’t lock the damn thing.
I call the obscure number written very small and so hard to find. This lady answers whom I can barely hear and with a thick accent I can’t detect. I had to spell my email 8 times!!!! I tell her the bike is broken and I do not want to be charged for anything. She asks me the numbers of the bike even though she had my email. Shouldn’t their intertwine in my account? I don’t understand why they wouldn’t have that information when I submitted my card.
She tells me she doesn’t THINK I will be charged and if there is a problem email. Again, couldn’t hear the email given or find it anywhere on the app. I disconnected my payment and my fingers are crossed.